Associate No-code Solutions Engineer

About the company:

Factorytalk is a leading software implementation, development, and consulting firm specialized in supporting life sciences manufacturers such as Pharmaceuticals, Biotech, and Medical Devices. The company is headquartered in Bangkok, Thailand, with subsidiaries in the UK. It provides solutions using a variety of own software, partner products, consulting, and development services. As a leading partner of Tulip Interfaces, Factorytalk sells and implements projects in Asia, Europe, and Globally for multi-national customers. We are looking for highly motivated people to join our Operations team delivering Tulip solutions for customers and end-users.

Job Description:

This is a fantastic opportunity for an entry level position as an Associate No-code Solutions Engineer, working on projects at the absolute cutting edge of the industry 4.0 revolution that are leading the way in the manufacturing field. 

You will develop skills to support the design, build, and delivery of digital Apps for a wide range of manufacturing challenges and operations in life sciences. You will learn to utlilise Tulip, the leading Frontline Operations Platform. Tulip is a cutting-edge no-code software platform leading the way in Industry 4.0, as recognized by The World Economic Forum, Gartner, Forester, Forbes and more. It enables the rapid building of connected digital apps to solve some of the most pressing challenges in manufacturing: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and enabling continuous improvement. 

You will assist the project teams throughout the technical design, development, and testing of Apps, and their deployment for customer use. You will receive extensive training and gain experience to become an expert in the platform, utilizing the no-code app building tools, data tables, connectors, vision and AI widgets, edge IOT devices, and deployment tools, to create world-class solutions for customers. 

You will work with customers all over the world. Work is hybrid based, between our offices and remotely, and with occasional travel to customer locations for key project meetings.

You will work in a team alongside customers and colleagues building Apps using Tulip. As the need for coding is eliminated, focus is primarily on the app structures, workflow, UX/UI, trigger logic, data flow/modelling, and software and hardware integrations.

About You 

Tulip is a broad platform and relatively new way of creating software solutions, as a result you may come from a variety of backgrounds and skill sets. 

Must have requirements:

• Open to graduates with 1-2 years’ professional experience in Computer Science, Software, Manufacturing, Engineering, Pharmaceuticals, Biotechnology, or Chemical fields.
• A keen interest in improving business processes through digitialisation using software is important.
• Excellent research and learning skills.
• Good documentation skills. 
• A great head for critical thinking, business/process analysis, and problem solving is critical.
• Fluent in English both written and verbal (TOEIC > 700)
• Exceptional communication skills and capability to work independently and within a team.
• Ability to work internationally and communicate technical topics in an intuitive way to colleagues, business stakeholders, and clients.
• Flexible mindset and comfortable in a fast-changing environment.
• A global perspective and comfortable working with diverse cultures
   

Beneficial requirements:

• General understanding of manufacturing process and/or Life Sciences manufacturing
• Knowledge of low code/no-code software.
• Technical understanding of computer science, software technologies, software configuration, integrations, and testing.
• Understanding and interest in good UI/UX design.
• Knowledge of software integration, API’s, machine/equipment integrations, OPC/UA interfacing, is a plus.
• Ready to learn new methodologies, processes, best practices, and open for continuous improvement.
• Comfortable collaborating with customers, partners, and internal resources through to project delivery.

Key Responsibilities:

• Support the project teams with design, testing, documentation, research, and engineering tasks.
• Become a specialist in the Tulip product with the capability to build highly effective manufacturing applications. 
• Support the sales team to devise valuable demo solutions as part of the sales process for potential projects.
• Support the gathering and analysis of customer requirements as a basis to design Tulip applications
• Support customer resources with the platform and in App building
• Design, build, and test Tulip applications following best practices and any applicable regulatory requirements.
• Collaborate and work closely with delivery teams, customer stakeholders, and partner organizations throughout the implementation process. 
• Support the delivery of Tulip projects to build solutions and/or onboard new Tulip customers throughout presales activities/demos, Proof of Concepts, Pilots, and roll outs.

Secondary Responsibilities:

• Build and maintain the highest levels of knowledge of the Tulip product and regularly share internally with colleagues.
• Provide knowledge sharing to internal team members when required.
• Propose new use case ideas to promote Tulip use for customer.
• Participate in customer meetings when required. 
• Perform R&D tasks using Tulip and other Factorytalk systems as required
• Create and maintain documentation.

Working at Factorytalk:

Factorytalk is a place where exceptional teams come together to deliver their best work. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: 

• Competitive salary and benefits packages
• Schedule and work location flexibility
• Company trips
• Personal development, education, and professional training support
• Open to Thai nationals and foreign ex-pats in Thailand, including VISA, Work Permit etc.