Sales Coordinator

Company Overview

Factorytalk is dedicated to delivering software and services for life science businesses globally. The company is known for its exceptional performance and commitment to work quality, with a proven track record of consistently delivering successful projects, earning the trust and loyalty of our customers.

Work Culture & Environment

Factorytalk features a multinational team of professionals, and this multicultural mix encourages collaboration and a productive working environment. With a flat organizational structure, the company promotes open communication among colleagues, line managers, and senior management, who are approachable and open-minded.

Team members are self-responsible professionals in a flexible work environment. We encourage a hybrid model that allows for both working from home and going to the office, ensuring that you don’t spend too much time traveling while still having the opportunity to connect with your colleagues.

Position Overview

As the number of opportunities and customers accumulates, we are looking for someone who can support the sales teams throughout the sales lifecycle to win more projects. You will work directly with the Sales Manager and Account Owners in preparing sales documents, managing ongoing customer relationships, and participating in major events and exhibitions.

By joining us, you will gain first-hand experience in business-to-business sales, particularly in the life sciences industry. As the position requires a good understanding of our products and Good Manufacturing Practices (GMP), you will have opportunities to learn directly from our experts. If you are looking for the possibility of growing further in your sales career path, the door is always open for you.

Key responsibilities

• Create and prepare documents for sales-related activities, such as proposals, vendor assessments, vendor registrations, and reports.
• Maintain sales records and activities in the Company’s CRM.
• Collaborate with the Account Owner to track contract status and renewals.
• Arrange bookings with customers for the company’s services.
• Serve as the first point of contact for customers reaching out to the sales team via phone.
• Work with the marketing team to provide information and insights from the sales team.
• Participate in sales events and exhibitions.

Qualifications

• No work experience required! Fresh graduates with a bachelor’s degree in any field are welcome.
• Adequate experience in Microsoft Word, PowerPoint, and Excel, or equivalent software, is preferred.
• Love to keep things well-organized and have attention to detail.
• Good command of English; able to participate fully in professional discussions and express yourself clearly in both written and spoken forms.
• Strong communication and comprehension skills; able to respond politely to customer requests and feedback while capturing their key messages.
• Self-responsible and proactive; able to prioritize day-to-day tasks and no hesitation to reach out to colleagues or supervisors for their actions or inputs.

What we offer:

• Competitive Salary and Increment every year
• 5 day work week and 12 day vacations
• Fixed Bonus
• Transportation Allowance
• Provident Fund 3 – 15% 
• Medical Insurance and Annual Medical Check-up
• Annual Outing, New Year Party, and Team Building Activities
• Birthday Gift
• Anniversary Benefit 
• Flexible work from home/office