Frequently Asked Questions
Find answers to the questions we get asked the most. If you have questions that you can’t find the answer to. Please contact us.
Don’t worry! Our services and program include a comprehensive workshop training course. The half-day session will provide a hands-on experience with the program to ensure your team is all set.
We have a dedicated team of experts who provide technical support and consultancy for any technical problems or program usage questions you may have. Our team is available to assist you throughout the submission process.
docuBridge system comes with a validator tools which will help check if there is any error before it allows you to publish the submission. Also, we are working closely with Thai FDA so we would be among the first to know when the requirements are changing.
Well, nope! 😊 docuBridge is only one of the eCTD submission tools available in the market. As long as the submission tool support Thai eCTD template, there shouldn’t be any problem for you to give it a try. But now since you’re here, why don’t you give us a chance? We are pretty good at what we are doing and you won’t be disappointed!